We have a 30-day return policy, which means you have 30 days to request a return
Return Eligibility
1. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
2. You must provide a receipt or proof of purchase.
Return Process
1. To start a return, please contact us at support@leatherswear.shop
2. Once approved, we’ll email you a prepaid return label (ready to download and print).
3. Package your item securely and drop it off using the provided label.
Return Method: By mail
Return Shipping Cost: Free
Return Label: Provided via email
Restocking Fee: None
Damages & Issues
We take pride in the quality of our products.
Please inspect your order upon delivery and contact us immediately if:
1. The item is damaged
2. The item is defective
3. You received the wrong item
We’ll assess the issue and do our best to make it right. We accept returns for both defective and non-defective products.
Exchanges
We’ve made exchanges quick and hassle-free!
Just apply for a return of your original item and let us know which new item you’d like instead. Once we receive your request, we’ll immediately create the return and ship your desired item at no extra cost.
Simply email us at support@leatherswear.shop, and our team will take care of everything for you.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval status.
If approved:
1. A refund will be issued to your original payment method within 10 business days.
2. Please note, it may take additional time for your bank or credit card provider to post the refund.
If it has been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at support@leatherswear.shop
Contact Information
Store Name: Leathers Wear
Company name: Leathers Wear LLC
Company Number: 803341951
EIN Number: 61-2245781
Phone: +1 517-280-4460
Email: support@leatherswear.shop
Business Address: 405 West Greenlawn Avenue, Apt G11, Lansing, Michigan 48910, United States
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Business Hours: Monday – Saturday: 9:00 AM to 5:00 PM (EDT / GMT-04:00)
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Response Time: We respond to customer queries within 24 hours during business days (Monday to Saturday).